Thank you very much for visiting our shop.
We aim to provide you with unique, genuine, 100% natural, and high quality yoni eggs made of real gemstones including nephrite jade, rose quartz, and obsidian, and offer excellent customer service. We want your experience with us to be awesome from beginning to end. Please let us know if there's something we can do to serve you better.
BILLING AND PAYMENT:
Your purchases are through a secure checkout and payment system. All card numbers are encrypted and processed by Strip and PayPal, the two leaders in secure credit card processing industry. Our internal staff can only see your shipping address and shipping instructions but cannot see or keep any credit card information. Your purchase with us is absolutely secure and safe.
ABOUT IMPORT DUTY /TAXES
Depending on your destination country and our stock, your order will be shipped from Los Angels, the US, or from Vancouver, Canada, or from Beijing, China. Although MOST of our overseas customers have NOT been asked to pay any duty or taxes, you may need to pay import duty in your country depending on your destination country, which is outside of our control. By proceeding with the order with us, you accept additional charges may apply on arrival.
The currency of this store is USD. We are a Canada based company but we sell our products worldwide so our store currency is not CAD. We are very sorry for our fellow Canadian about this.
For US and Canada customers, we provide FREE shipping. All orders are prepared and packed within 1-2 business days of payment. Orders are shipped out Monday through Friday, except holidays.
If you need expedited shipping, please contact us. We will arrange for faster shipping option.
For UK customers, if you order medium sized nephrite jade egg, either sideway drilled or centrally drilled, or the 3 pcs set drilled nephrite jade eggs with large, medium and small 3 sizes, the shipping is FREE as well. These 3 products will be shipped from amazon.co.uk where we stock our products to save shipping cost.
RETURNS & REFUNDS
If the product you purchased from us is faulty due to workmanship, you can return the product and get a full refund or exchange the product for another one.
You can return the product for up to 14 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
1) Yoni eggs are for kegel exercise, not substitutes for medical treatment. Please discontinue use of this product and consult your physician if you feel any discomfort when use this product.
2) Please note our yoni eggs made from real nephrite jade or rose quartz or obsidian gemstones may have, more or less, visible natural blemishes. Each egg is different from the others in terms of color, tone, shade, etc., each egg is unique and is the only one in the world. The egg you received is not exactly the same as the ones showed in the pictures because of color, tone, shade variations. But ALL yoni eggs are made of 100% natural and genuine nephrite jade or obsidian or rose quarzt gemstones, and are manually carved and polished without any chemical treatment or dyeing.
GENUINE NEPHRITE JADE GUARANTEE:
We guarantee all eggs are made of 100 % natural and genuine nephrite jade without using any chemical treatment or dyeing, and we guarantee all eggs are without fracture or cracking. Because the eggs are cut from 100% natural nephrite jade and manually carved and polished, we cannot guarantee all eggs are similar in color, shade, tone, texture.
9 out of 10 "jade eggs" on the market are fake jade eggs that are actually made of varieties of marble stones such as serpentine, onyx, etc. Some merchants market these marble eggs as "Helu jade egg", "new Jade egg", "Xiuyan jade egg", "water jade jade", or just call it "jade egg" without mentioning jade type, but all these "jade eggs" are jade simulants (fake jade eggs).
We are in nephrite jade business for a long time. We started making and selling real nephrite jade eggs because a few very nice women who coach kegel exercises asked us to make genuine nephrite jade eggs for them. That was the beginning we manufactured real nephrite jade eggs.
Don't wear fake eggs made of marble stones, wear real nephrite jade eggs.